Shipping policy
All orders are processed and prepared within 7–10 business days from the date of purchase. Once your order has been processed, it will be shipped using the selected shipping method at checkout.
Processing Time
Orders are not shipped immediately. Please allow up to 10 business days for order processing before shipment. Processing times may vary during high-volume periods, product launches, or holidays.
Shipping Time
After your order has shipped, delivery times will vary depending on your location and the carrier. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Delays
While we strive to meet all estimated timelines, delays may occur due to factors outside of our control, including carrier delays, weather conditions, or supply chain disruptions. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. New Body Legacy is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once your order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages. If your package is marked as delivered but not received, please contact the shipping carrier directly.
Questions
If you have any questions regarding your order, please contact us at:
info@newbodylegacy.com